Shipping policy
Shipping Policy
Processing Time All Nexora pieces are made to order. Please allow 3–7 business days for your order to be produced and dispatched.
Delivery Times Once dispatched, estimated delivery times are:
- United Kingdom: 3–5 business days
- Europe: 5–10 business days
- USA & Canada: 5–10 business days
- Rest of World: 10–20 business days
Please note these are estimates and may vary due to carrier delays or customs processing.
Shipping Costs Shipping costs are calculated at checkout based on your location and order size.
Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information so you can follow your order's journey.
Customs & Duties International orders may be subject to customs duties and import taxes, which are the responsibility of the customer. These charges vary by country and are outside of our control.
Delays We are not responsible for delays caused by customs, carrier disruptions, or circumstances beyond our control. If your order is significantly delayed, please contact us at [your email address] and we will do our best to help.